FAQS

Q: What is the sample lead time?
A: Regular gear operator sample is 3~5 days; And for the customized type, it depends on your actual situation.
Q: Do you have gear operators in stock?
A: We have plenty of components in stock. It can be assembled and shipped quickly after you place an order.
Q: Can you provide more detailed information about gear operators?
A: Yes, of course. You can send your questions to us via e-mail. We will send you the information you need.
Q: If I am interested in your gear operator, can I receive your quote after the RFQ?
A: Yes, of course. All your inquiries will be responded to within 24 hours.
Q:What about the MOQ for the manual gear operator?
A:For standrad type MOQ is 1PCS,and if you need MOQ  of customized type,please contact us,thank you!
Q:Can the indicator for manual actuator be customized?
A:Yes,we can do it.
Q:Can manual actuator be installed with limit switch?
A:Yes,it can be installed with limit swith,but you should let us know this require first,thanks!
Q:Can the bottom flange for manual gear box be customized?
A:yes,we can do it.For detail please contact us,thanks!
Q:What about the international protection for manual gear box?
A:IP65/IP67 isnormally for this series.
Q:What brands of pneumatic accessories are available?
A:ASCO,SMC,AIRTAC and e.t.c
Q: What is the sample lead time?
A: Regular declutchable manual override sample is 3~5 days; And for the customized type, it depends on your actual situation.
Q: Do you have declutchable manual override in stock?
A: We have plenty of components in stock. It can be assembled and shipped quickly after you place an order.
Q: Can you provide more detailed information about declutchable manual override?
A: Yes, of course. You can send your questions to us via e-mail. We will send you the information you need.
Q:If i am interested in your clutch type manual override , can I receive your quotation after I send the inquiry.  
A:All your inquiries will be answered within 24 hours.
Q:What about the MOQ for the clutch type manual override?
A:For standard type MOQ is 1pcs,if you need customized products please contact us,thank you!
Q: How to switch between manual mode and pneumatic mode of  the declutchable manual override.
A: It is very easy and convenient to switch between manual mode and pneumatic mode of our declutchable manual override, please contact us for details
Q:How is the valve connected to the actuator?
A:We can customize various specifications for connecting sleeve, adapter, bracket, flange conversion plate and so on.And we also can provide you  the connecting plan.
Q: Can we be your agent for JHA series pneumatic actuator?
A: Yes, of course. Please contact us for more details.
Q: What is the sample lead time?
A: Regular pneumatic actuator sample is 3~5 days; And for the customized type, it depends on your actual situation.
Q: Do you have pneumatic actuators in stock?
A: We have plenty of components in stock. It can be assembled and shipped quickly after you place an order.
Q: What is the warranty period of your pneumatic actuator?
A: Our pneumatic actuators are guaranteed for two years under normal use.
Q: Can you provide more detailed information about pneumatic actuators?
A: Yes, of course. You can send your questions to us via e-mail. We will send you the information you need.
Q:How to select the correct pneumatic actuator?
A:Please send us your technical requirements by email, such as:torque,application   conditions and e.t.c. And we will help you to select the suitable products according to your requirements.
Q:If I am interested in your pneumatic actuator,when i can received your quotation.  
A:All your inquiries will be answered within 24 hours.
Q:How do you control the quality for your pneumatic actuators?
A:We have complete testing methods and processes from raw materials to processing and assembly.
Q:What about the advantages for your pneumatic actuators?
A:Our pneumatic actuators have high quality and work well in extremely hostile environments.Maintenance-free and have very long service life.
Q:What is your annual production of pneumatic actuators?
A:Our annual production is about 300,000.
Q: What is the MOQ of the pneumatic actuator?
A: For standard type MOQ is 1pcs, if you need customized products please contact us, thank you!
Q:What is  the material of sealing parts for pneumatic actuator?
A:For normal type usually use NBR O-ring,for high-tem type and low-temp type we use some special materials.
Q: Can the rotary angle of the pneumatic actuator be customized?
A: The conventional pneumatic actuator  rotary  angle is 90°+-5°,  for other angles custom please contact us
Q: Do you have pneumatic actuators for marine environment or other harsh environments?
A: Yes, please contact us for details.
Q: Is it possible to customize the size of the air inlet and outlet of the pneumatic actuator?
A: Yes. You can choose such as G thread, NPT thread, etc.
Q: Can the surface color of the pneumatic actuator be customized?
A: Yes. We can customize most colors for you.
Q: Are you a manufacturer or a trading company?
A: We are manufacturers who have specialized in pneumatic actuators and gear operators for more than 20 years, in Taizhou, Zhejiang province, China.
Q: What kinds of shipping methods do you have?
A: According to the actual situation, you can choose express, air, sea, and other methods.
Q: What ports are available?
A: Usually we ship to Ningbo port and Shanghai port.
Q: Can we put our logo on your products?
A: Sure, your logo can be shown on the product in several ways.
Q: What payment methods does your company accept?
A: We accept most forms of payment. Currently wire transfer and letter of credit are the most used.
Q: What are your main markets?
A: Europe, South America, North America, Southeast Asia
Q: Can you produce according to the customer's own technical drawings?
A: Yes, we offer personalized customization service.
Q: What certificates do you have for your products?
A: We have obtained CE, SIL3, ATEX, IOS9001 and other certifications issued by many internationally renowned certification bodies.
Q: How to deliver? Because I'm really in a hurry!
A: Contact us and tell us your situation clearly. We will do our best to solve your difficulties.
Q: How do you package your products
A: We can package the products for shipment according to your requirements. And we provide environmentally friendly packaging, which can meet the high environmental requirements of the region.
Q: Is OEM acceptable?
A: Yes.
Q: Can a special shape be customized.
A: Yes, please contact us for details.
Q: Do you accept parts procurement?
A: Yes
Q: I would like to visit your factory, is it possible?
A: Of course, your visit is our honor.






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